Ensuring Your Payment Security
At our independent store, we prioritize your security and peace of mind when it comes to payments. Here's everything you need to know about our payment policies and practices:
Accepted Payment Methods
We accept all major credit cards and PayPal, providing you with flexible and secure payment options. All prices on our website are listed in USD by default. If you choose to view prices in a different currency, please be aware that these are for reference only; all transactions will be processed in USD at the current exchange rate.
Secure Transactions
Your security is our top priority. Our payment processing system uses advanced encryption technology to protect your financial information. Whether you pay with a credit card or through PayPal, you can rest assured that your data is handled with the utmost security.
Refund Policy
We strive to ensure your satisfaction with every purchase. In the event that a refund is necessary, the original amount paid will be credited back to your account, minus any shipping fees or discounts on personalized items, unless there was an error with your shipment. Once your return is processed, you will receive a confirmation email. Please note that it may take 7-10 business days for the funds to appear in your account, and an additional billing cycle to reflect on your statement.
Important Note About Our Payment Processing
When shopping with Homebaa, you may notice that while our website is operated by CHICYEA, LLC (131 Continental Dr, Newark, DE 19713 United States), payments are processed by Shenghui Network Technology Limited.
This is a standard business arrangement. Shenghui Network Technology Limited is our designated payment processing subsidiary, handling all transactions securely and efficiently. This structure allows us to offer our global customers a better payment experience with more comprehensive international payment options.
Rest assured, this arrangement is legitimate and secure. All transactions are fully protected and encrypted, and CHICYEA, LLC's complete product quality guarantee and customer service support back them up.
Customer Support
If you have any questions about our payment process or company structure, our customer service team is available to assist you. Please contact us at service@homebaa.com, and we will address your queries promptly.
Thank you for choosing Homebaa. Your satisfaction and security are our top priorities.